top of page

Changes to Special Orders, effective April 1, 2024

As a result of increased volume and costs associated with special order processing, we have updated our Special-Order Policy.  So that we can continue offering special orders to members, we are changing the special order price to a 15% discount off the retail cost.  Additionally, we created special order guidelines making the process more efficient.

Note: We will no longer offer special order discounts to non-members.

Thank you for your continued support and understanding as we navigate our ever-changing neighborhood Co-op.  

POCC Special Order Policy

Effective April 1, 2024

 

We are happy to fill special orders for items we may not carry or for customers wanting to purchase in bulk. In order to make this process as smooth as possible, we have a few guidelines:​​

 

Orders may be submitted:

  • In person: You can come in any time we are open and fill out our special order form. Please include contact info, as well as brand, description, size and quantity of items you wish to order.

  • Via email: Email your special order to poccoop@gmail.com with Special Order in the subject line. Include your contact info, member number and preferred method of communication. Include brand, description, size, and quantity for each item you wish to order.

Special orders are for bulk purchasing; we do not split cases or bags. You will be limited to the bulk order sizes that our vendors offer.

Orders need to be in by Saturday.

Special Order Pricing:

  • Members: 15% off retail

  • Nonmembers: Full Price

If you have a large order, especially refrigerated or frozen items, the order needs to be picked up promptly, ideally day of arrival or by the following day.

Most grocery items will be filled through UNFI and Azure. You can browse Azure’s website to see the items they offer; currently they only ship once monthly. UNFI does have a digital catalog we are happy to pass it on to anyone who would like to browse their items and pricing; they ship weekly.

We will contact you when order arrives.

bottom of page